NOTE:
Check the radio reception in an open area.
Compare it to a known-good vehicle of the same
model, year, and trim level whenever possible.
If necessary, have the customer demonstrate the
sym
1. With the ignition switch ON (II), push the power
switch ON to see if navigation unit turns ON.
Does the navigation unit display operate properly, and does the audio sound
normal? YES-Intermittent
NOTE:
Set the fader and balance positions to the center.
Before doing symptom troubleshooting, do the
power switch will not turn ON troubleshooting.
1. Check that the volume button is not set to
Make sure the moonroof (if
equipped) and the windows are
closed.
Turn off the lights.
Place any packages, valuables, etc.
in the cargo area or take them
with you.
Lock the doors and the tailgate.
If equipped
Check the indicator on the
instrument panel to verify that the
security syst
1. Turn the ignition switch ON (II).
2. Check for DTCs with the HDS.
Is DTC 87 indicated with DTC 11,13,15, and/or 17
at the same time?
YES-Go to step 9.
NO-Go to step 3.
3. Clear the DTC with the HDS.
4. Turn the ignition switch OFF, then turn it ON (II)
again.
5. Check for DTCs with the HDS.