Honda CR-V: Customer Service Information

Honda dealership personnel are trained professionals. They should be able to answer all your questions.

If you encounter a problem that your dealership does not solve to your satisfaction, please discuss it with the dealership’s management. The service manager or general manager can help. Almost all problems are solved in this way.

If you are dissatisfied with the decision made by the dealership’s management, contact Honda Customer Service.

U.S. Owners:

American Honda Motor Co., Inc.
Automobile Customer Service
Mail Stop 500-2N-7A
1919 Torrance Boulevard
Torrance, California 90501-2746
Tel: (800) 999-1009

Canadian Owners:

Honda Canada Inc.
Customer Relations

Visit www.honda.ca for contact information

Tel: 1-888-9-HONDA-9
Fax: 1-877-939-0909

In Puerto Rico and the U.S. Virgin Islands:

Vortex Motor Corp.
Bella International
P.O. Box 190816
San Juan, PR 00919-0816
Tel: (787) 620-7546

When you call or write, please give us this information:

- Vehicle Identification Number- Name and address of the dealer who services your vehicle

- Date of purchase

- Odometer reading of your vehicle

- Your name, address, and telephone number

- A detailed description of the problem

- Name of the dealer who sold the vehicle to you

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U.S. Owners Your new vehicle is covered by these warranties: New Vehicle Limited Warranty - covers your new vehicle, except for the battery, emissions control systems, and accessories against

 Reporting Safety Defects (U.S. Vehicles)

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTS

 AuthorizedManuals

Purchasing Factory Authorized Manuals (U.S. only) The publications shown below can be purchased from Helm Incorporated. You can order by phone or online: - Call Helm Inc. at 1-800-782-4356 (credit

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 To Play a Disc (In-dash single player)

You operate the in-dash disc player with the same controls used for the radio. To load or play discs, the ignition switch must be in the ACCESSORY (I) or ON (II) position. Your vehicle also has a CD changer that operates with the same functions as the in-dash disc player. Do not us

 Replacing Tires andWheels

Replace your tires with radial tires of the same size, load range, speed rating, and maximum cold tire pressure rating (as shown on the tire’s sidewall). Mixing radial and bias-ply tires on your vehicle can reduce braking ability, traction, and steering accuracy. Using tires of a di

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