Honda CR-V: Customer Service Information

Honda dealership personnel are trained professionals. They should be able to answer all your questions.

If you encounter a problem that your dealership does not solve to your satisfaction, please discuss it with the dealership’s management. The service manager or general manager can help. Almost all problems are solved in this way.

If you are dissatisfied with the decision made by the dealership’s management, contact Honda Customer Service.

U.S. Owners:

American Honda Motor Co., Inc.
Automobile Customer Service
Mail Stop 500-2N-7A
1919 Torrance Boulevard
Torrance, California 90501-2746
Tel: (800) 999-1009

Canadian Owners:

Honda Canada Inc.
Customer Relations

Visit www.honda.ca for contact information

Tel: 1-888-9-HONDA-9
Fax: 1-877-939-0909

In Puerto Rico and the U.S. Virgin Islands:

Vortex Motor Corp.
Bella International
P.O. Box 190816
San Juan, PR 00919-0816
Tel: (787) 620-7546

When you call or write, please give us this information:

- Vehicle Identification Number- Name and address of the dealer who services your vehicle

- Date of purchase

- Odometer reading of your vehicle

- Your name, address, and telephone number

- A detailed description of the problem

- Name of the dealer who sold the vehicle to you

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 Warranty Coverages

U.S. Owners Your new vehicle is covered by these warranties: New Vehicle Limited Warranty - covers your new vehicle, except for the battery, emissions control systems, and accessories against

 Reporting Safety Defects (U.S. Vehicles)

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTS

 AuthorizedManuals

Purchasing Factory Authorized Manuals (U.S. only) The publications shown below can be purchased from Helm Incorporated. You can order by phone or online: - Call Helm Inc. at 1-800-782-4356 (credit

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 Receiving XM Radio Service

If your XM Radio service has expired or you purchased your vehicle from a previous owner, you can listen to a sampling of the broadcasts available on XM Radio. With the ignition switch in the ACCESSORY (I) or ON (II) position, push the power/volume knob to turn on the audio system and

 To Change or Select Files

Use the SKIP button while an iPod is playing to change files. SKIP - Each time you press and release (preset 6), the player skips forward to the beginning of the next file. Press and release (preset 5), to skip backward to the beginning of the current file. Press it again to skip t

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