Honda CR-V: Customer Service Information
Honda dealership personnel are trained professionals. They should be able to answer all your questions.
If you encounter a problem that your dealership does not solve to your satisfaction, please discuss it with the dealership’s management. The service manager or general manager can help. Almost all problems are solved in this way.
If you are dissatisfied with the decision made by the dealership’s management, contact Honda Customer Service.
U.S. Owners:
American Honda Motor Co., Inc.
Automobile Customer Service
Mail Stop 500-2N-7A
1919 Torrance Boulevard
Torrance, California 90501-2746
Tel: (800) 999-1009
Canadian Owners:
Honda Canada Inc.
Customer Relations
Visit www.honda.ca for contact information
Tel: 1-888-9-HONDA-9
Fax: 1-877-939-0909
In Puerto Rico and the U.S. Virgin Islands:
Vortex Motor Corp.
Bella International
P.O. Box 190816
San Juan, PR 00919-0816
Tel: (787) 620-7546
When you call or write, please give us this information:
- Vehicle Identification Number- Name and address of the dealer who services your vehicle
- Date of purchase
- Odometer reading of your vehicle
- Your name, address, and telephone number
- A detailed description of the problem
- Name of the dealer who sold the vehicle to you
READ NEXT:
Warranty Coverages
U.S. Owners
Your new vehicle is covered by these
warranties:
New Vehicle Limited Warranty - covers your new vehicle, except for
the battery, emissions control
systems, and accessories against
Reporting Safety Defects (U.S. Vehicles)
If you believe that your vehicle has a
defect which could cause a crash or
could cause injury or death, you
should immediately inform the
National Highway Traffic Safety
Administration (NHTS
AuthorizedManuals
Purchasing Factory Authorized Manuals (U.S. only)
The publications shown below can be purchased from Helm
Incorporated. You can order by phone or online:
- Call Helm Inc. at 1-800-782-4356 (credit
SEE MORE:
Checking Seat Belt Fit
To determine if a lap/shoulder belt
properly fits a child, have the child
put on the seat belt, then ask
yourself:
1. Does the child sit all the way back
against the seat?
2. Do the child’s knees bend
comfortably over the edge of the
seat?
3. Does the shoulder belt cross
betwe
Using a Track List
You can also select a track/file
directly from a track list on the audio
display. Press the AUDIO button to
show the audio display, then touch
the Track List icon. The track list
menu appears on the display.
When playing a CD recorded with
text data, each track name is shown
on th
